At Influent Pursuit LLC, we strive to ensure that our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a straightforward refund and return policy to make the process as simple as possible.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all products purchased from our website. If you are not completely satisfied with your purchase, you may return it within 30 days of the delivery date for a full refund, no questions asked.
How to Initiate a Return
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Contact Customer Service: Please contact our customer service team at info@influentpursuit.com or call us at +1 302 803 5021 to initiate the return process. Provide your order number and the reason for the return.
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Return Authorization: Our customer service team will provide you with a Return Merchandise Authorization (RMA) number and detailed instructions on how to return your product.
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Pack and Ship: Safely pack the item in its original packaging, including any accessories, manuals, and documentation. Clearly mark the RMA number on the outside of the package. Ship the package to the return address provided by our customer service team.
Return Shipping
Customers are responsible for the cost of return shipping unless the item was received damaged or defective. We recommend using a trackable shipping method to ensure your return is received and processed promptly.
Refund Processing
Once we receive your returned item, we will inspect it to ensure it is in its original condition. After the inspection, we will process your refund within 7-10 business days. The refund will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to appear on your statement, depending on your bank or credit card issuer.
Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer service team immediately. We will arrange for a replacement or refund at no additional cost to you.
Non-Returnable Items
Certain items may not be eligible for return. These include:
- Items marked as final sale
- Gift cards
- Downloadable software products
- Personal care items that have been opened or used
Contact Us
For any questions or concerns regarding our refund and return policy, please contact our customer service team at info@influentpursuit.com or call us at +1 302 803 5021. We are here to assist you and ensure a hassle-free return process.
Thank you for shopping with Influent Pursuit LLC. Your satisfaction is our top priority.